Healthcare Quality

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National Accreditation Board for Hospitals and Health Care Providers (NABH) is a constituent Board of QCI, set up with co-operation of the Ministry of Health & Family Welfare, Government of India and the Indian Health Industry. In India concerns about how to improve health care quality have been frequently raised by the general public and a wide variety of stakeholders, including government, professional associations, private providers and agencies financing health care. This Board will cater to the much desired needs of the consumers and will set standards for progress of the health industry. This Board while being supported by the stakeholders including industry, consumers, Government, will have full functional autonomy in its operations.
  • The main purpose of NABH accreditation is to help planners to promote, implement, monitor and evaluate robust practice in order to ensure that occupies a central place in the development of the health care system.
  • Current policies and processes for health care are inadequate or not responsive to ensure health care services of acceptable quality and prevent negligence. Problems range from inadequate and inappropriate treatments, excessive use of higher technologies, and wasting of scarce resources, to serious problems of medical malpractice and negligence.
  • Quality Assurance should help improves effectiveness, efficiency and in cost containment, and should address accountability and the need to reduce errors and increase safety in the system.
  • Thus the objective of NABH accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

Benefits for Patients

Patients get the benefit of high quality health care and patient safety. The patients are serviced by credential medical staff. Rights of patients are respected and protected.

Benefits for Hospitals

Accreditation stimulates continuous improvement. It enables hospital in demonstrating commitment to quality care. It increases community confidence in the services provided by the hospital. The hospitals accredited by NABH will have international recognition. This will boost medical tourism.

Benefits for Hospital Staff

It provides for continuous learning, good working environment, leadership and above all ownership of clinical processes. It improves overall professional development of Staff.

Benefits to paying and regulatory bodies

Provides an objective system of empanelment by insurance and other third parties. Accreditation provides access to reliable and certified information on facilities, infrastructure and level of care. NABH Standards has ten chapters incorporating 100 standards and 514 objective elements.

Outline of NABH Standards Patient Centered Standards

  • Access, Assessment and Continuity of Care (AAC)
  • Care of Patient (COP)
  • Management of Medication (MOM)
  • Patient Right and Education (PRE)
  • Hospital Infection Control (HIC)

Organisation Centred Standards

  • Continuous Quality Improvement (CQI)
  • Responsibility of Management (ROM)
  • Facility Management and Safety (FMS)
  • Human Resource Management (HRM)
  • Information Management System(IMS)


National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body under the aegis of Department of Science & Technology, Government of India, and is registered under the Societies Act. Government of India has authorized NABL as the sole accreditation body for Testing and Calibration laboratories. NABL provides laboratory accreditation services to laboratories that are performing tests / calibrations in accordance with ISO/IEC 17025:2005 and ISO 15189:2007 for medical laboratories. These services are offered in a non-discriminatory manner.

Benefits of NABL Accreditations

Getting your laboratory accredited by NABL has following benefits:
  • NABL Accreditation increases confidence of your customer in your services, hence your business sees a tremendous growth.
  • It reduces possibilities of error in testing and eliminates the need of re-testing. So ultimately it reduces time consumption and also reduces extra cost.
  • Increases control on laboratory operations and feedback to laboratories as to
  • Ensures sound Quality Assurance System which would be technically competent.
  • Increase of confidence in Testing / Calibration data and competence of personnel performing work.
  • Customers can search and identify the laboratories accredited by NABL for their specific requirements from the Directory of Accredited Laboratories.

NABL accreditation process

  • Making application to NABL along with application fee & Quality Manual
  • Pre-Assessment audit by NABL
  • Final audit by NABL
  • Review of corrective action submitted by client & issuance of accreditation by NABL
  • Periodic surveillance audit by NABL


Andronovo believe in TQM culture in clinical Research. Our Team prepare different clinical research Organisation for many accreditation like ICH-GCP Accreditation ,ISO 9001:2008 ,ISO27001 for Clinical Research.
Andronovo dedicated Quality Assurance personnel ensure that we meet the highest international standards in whatever we do and ensure checks and balances at every step of the clinical Research . Our QA Services include:
  • Establishing Quality Management System for SMO,CRO,Pharmaceuticals
  • SOP Development , Implementation and Management
  • Site as well as In-house audits
  • Vendors audit
  • System audit
  • Database Audit
  • Compliance to 21 CFR part 11 audit
  • Trial Master Files audit
  • Recommending Corrective Action and Preventive Action (CAPA) and ensuring its implementation
  • Mock inspection
  • Training for continuous improvement
  • Quality Assurance Consultancy


We are do Clinical Research Audit for
  • Trial Master File Audits
  • Investigator Site Audits
  • Vendor Audits
  • Phase I Facility Audits
  • System/Process Audits
  • Database Audits
  • Clinical Study Report Audits
  • Laboratory Audits
  • GMP/GCP Audits of Clinical Trial Supply Providers


To prepare your company let ANDRONOVO QA perform a "mock" GCP inspection and assist personnel with preparing for, hosting and responding to an inspection.


Andronovo Quality maintenance services offers Annual Maintenance Services for SMO,CRO and For Hospital
Once you have a management system established, the internal auditing of that management system is very important and is crucial to the continual improvement process of any system. Management system audits should be
  • Planned and scheduled at regular intervals
  • Completed by an auditor, impartial to the process being audited.
By not completing internal audits as required by any standard, it will create problems
  • Internally - not checking verification of your procedures
  • For your external assessment - failing to complete audits will result in un-wanted non-conformances.
What are the benefits of having an external internal auditor?
  • The auditor is impartial to the audit process as required by any management standard.
  • Auditor experience - we audit a variety of businesses and industries and we may have seen something that could help improve your processes.
  • Auditor Knowledge - E.g. particularly important in health and safety, and / or environmental management systems.
  • Your audits will be planned and scheduled, thus they will be completed and not forgotten.
  • “A Fresh look” - we are more likely to spot any errors than an internal auditor who works in the area or within the organisation.
  • External assessments will run much more smoothly - releasing valuable time for your employees to carry on with their normal day to day activities
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